Find Assistance for Account Matters
The Aurora Capital support team handles practical questions about signup, deposits, withdrawals, charts, and AI-assisted features. Assistance is provided through the listed channels and does not include personal investment advice or assurances of returns.
Receive practical help with access and account requests
Share your account email, explain the request type—such as signup, payment, or a technical problem—and attach relevant screenshots if useful. Helpful context allows the team to investigate more efficiently and limits unnecessary follow-up.
Cases involving open trades or pending withdrawals may receive priority where feasible. For your protection, unsolicited messages will never ask for your complete password or two-factor authentication codes.
If you have not signed up, registration can usually be completed in a few minutes from the signup page. You can return here with additional questions, while the FAQ covers common topics such as charges, security, and available markets.
Select a focused subject, for example “Withdrawal still processing”, “Two-factor access”, or “Question about a fee”. An initial response normally arrives within several hours, although heavy demand or payment verification may cause delays. The team will provide updates as the case moves forward.
